Hosting Technical Support

Welcome to MegaNetServe Hosting Technical Support. This page and links contain information for requesting Technical Support for MegaNetServe Customers. If you not yet a customer and requesting pre-sales technical information, please use contact our Sales Department.

How to reach MegaNetServe™ Support Team

Please login to our Customer Service Portal at:, and submit your support request. This will be the fastest way for you to submit and for us to process your support request, for URGENT or Non-URGENT support requests.

  • If you do not have access to your login information, you can complete & submit the Support Request Form below. For faster processing of the request please make sure to use your correct Client ID, Service ID and the primary Email Address must match the Primary contact address for your account.
  • You can also reach us via telephone at: US +1.408.876.4334, UK & Europe +44 20 7078 3906.

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Your MegaNetServe Client ID
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Service ID
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(as on record)

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This is not a secure form, so do not submit username, password, ip address or other login information using this form. If your support request requires us to login to the server, you must login to customer service system and submit such request securely.

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Global Telephone Numbers

  • US TOLL FREE: 1 888 847 4275
  • US: +1 408 462 7475
  • MX: +52 55 852 62556